Staff happens but do not worry, we got your back.
- Open CertiPro
- Select “Login”
- Select “request access by email”
- Enter the same email address you used during registration
- Select “Request”
- You will see a popup telling you that we have emailed you your credentials
- Open your email and look for your credentials
Note: this process takes less than a minute. If you don’t see an email from us in your inbox, look in your spam or other email filtering folders.
- Go back to CertiPro
- Login using your new credentials.
- After your log back in, we recommend updating your password by instruction above in “How do I update my email”.